If you have any other questions, please contact us.
A:Abhisi is help desk software for direct interaction with customers to reply to their messages without effort. You can monitor first response times to know if customers are getting answers in a timely manner. You can also collect statistics to determine the days that are the busiest and at the times you get the most customer inquiries. You can also download and print reports with just a few mouse clicks.
A:If your staff fail to respond to the customers’ inquiries, it can seriously affect the reputation of your company. Did you know that a short negative tweet or Facebook post can have a lasting effect on the reputation of your business? Underestimating the importance of providing timely communication and customer support will result in loss of customer loyalty and potential clients. Abhisi can help you take care of your customers better.
A:Abhisi is designed to be a timesaving help desk support software. It lets you set up quick replies to your most commonly asked questions to turbo charge your replies. You no longer need to spend extra minutes typing answers to the same questions - again and agian. Preset unlimited replies to the most frequently asked questions and send them with only a few mouse clicks. This eliminates having to reply to one and the same inquiry several times. You can even add your signature to make the message more personal. The system is fully secure and thanks to IP whitelisting method your emails are prevented from being marked as spam - help ensure that your replies are reaching your customers.
A:Abhisi helps you empower your support team with the tools needed to efficiently and effectively interact with your customers. The fully customizable Abhisi Help Widget can be placed on every page of your website - to allow every customer to contact you with just one mouse click. This customer service system also supports multiple customer contact channels: Email, Facebook, Twitter, Chat, SMS, Help Docs, Phone. Abhisi fully integrates with all of these popular channels and social media platforms. And with Abhisi Customer Support Help Desk, you can send a reply using any of your devices - including a phone, a tablet, a laptop or a PC. Monitor feedback on most social media and traditional contact points with Abhisi.
A: It's easy to use for both customers and support team. It let's you send prompt replies. It's usable from multiple different devices. It provides a convenient Website Help Widget. It allows you to all monitor all customer contact points from one easy dashboard. It provides detailed and insightful reports for a 360 degree view of your support team's performace. Try Abhisi now to experience all benefits of an advanced CRM software!
A:Yes and Yes! Abhisi takes security and privacy very seriously - all data is exchanged only via secure Internet standards. And, Abhisi is incredibly reliable as it is built on the highly scalable and fault tolerant Microsoft infrastructure. Abhisi is guaranteed to be 99.95% available, so it's always there for your team when they need to help your customers.