Hemant Jani

August 25, 2017

What Are the Customer Service Needs of Today’s Consumer?

Customer service is changing all the time and today’s consumer is very different from the consumer of a decade ago. In fact, customer service is changing […]
April 5, 2017

Customer Loyalty: Why it Matters and Why You Need to Care

Your customers keep the ship afloat, the wolves from the door and beer in the glass – making customer loyalty the need of the hour. They […]
March 30, 2017

3 Amazing Insights from the Sharpest Marketers on the Planet

Mastering the dark art of marketing can take a lifetime. We thought we’d save you years of Jedi training, procrastinating and hair pulling, by showing you […]
March 1, 2017

5 Critical Questions To Ask When Choosing Helpdesk Software

For any business that needs to provide customer service — which is most — helpdesk software is an essential part of the process. It allows you […]