Hemant Jani

February 13, 2017

How To Acquire Customer Loyalty And Use It To Your Advantage?

The likelihood of your previous customers to buy your products or services in coming times is called or rather termed as  Customer Loyalty  Definition: Customer loyalty can […]
February 9, 2017

5 Steps to Boosting Your Customer Retention through Customer Service

While gaining new customers is, of course, important to any business, it’s the ability to retain customers that drives real and consistent growth. Repeat customers cost […]
December 12, 2016

Christmas is Around The Corner! Don’t Fret Support Teams

Christmas is around the corner which means the sales and support team will have to work around the clock to ensure that the customers and prospects […]
November 30, 2016
Link between sales and a helpdesk software

How to Boost Your Sales with an Efficient Help Desk

Providing good customer support is a sales opportunity on its own. When a customer contacts your help desk with a problem, making him or her happy […]