Sushmita Jain

January 11, 2017

Do You Know Why Amazon, Flipkart, Ebay Do Not Use Chat Support?

Last week we talked about the use of AI Bots for customer support, hope you have to check it out. If not click here to check […]
January 4, 2017

How Can Self-Service Portals Reform the Support Industry in 2017?

Let me start this article with a simple question. How many of you know what exactly are Self-Service Portals? How well do you make use of […]