Customer Service Tool

March 1, 2017

5 Critical Questions To Ask When Choosing Helpdesk Software

For any business that needs to provide customer service — which is most — helpdesk software is an essential part of the process. It allows you […]
November 4, 2016
Customer Support tools and Startups

How Startups Benefit From Great Customer Support

For a startup, customer support is the single most vital aspect to master. This is because showing attentiveness to early customers ensures that they feel confident […]
October 27, 2016

Give Great Service: How To Win With Your Customers

Great customer service is the best kind of revolving door. Instead of cycling endlessly through unsatisfying customer interactions in your business, your customer service can be […]
October 24, 2016

Why Your Help Desk Needs to Be Social

Almost everyone has faced a situation where they’ve had to raise an issue about a product or service they bought, only to be faced with a […]