Customer service

February 9, 2017

5 Steps to Boosting Your Customer Retention through Customer Service

While gaining new customers is, of course, important to any business, it’s the ability to retain customers that drives real and consistent growth. Repeat customers cost […]
January 11, 2017

Do You Know Why Amazon, Flipkart, Ebay Do Not Use Chat Support?

Last week we talked about the use of AI Bots for customer support, hope you have to check it out. If not click here to check […]
October 27, 2016

Give Great Service: How To Win With Your Customers

Great customer service is the best kind of revolving door. Instead of cycling endlessly through unsatisfying customer interactions in your business, your customer service can be […]
October 24, 2016

Why Your Help Desk Needs to Be Social

Almost everyone has faced a situation where they’ve had to raise an issue about a product or service they bought, only to be faced with a […]