Helpdesk Software

March 1, 2017

5 Critical Questions To Ask When Choosing Helpdesk Software

For any business that needs to provide customer service — which is most — helpdesk software is an essential part of the process. It allows you […]
January 11, 2017

Do You Know Why Amazon, Flipkart, Ebay Do Not Use Chat Support?

Last week we talked about the use of AI Bots for customer support, hope you have to check it out. If not click here to check […]
November 30, 2016
Link between sales and a helpdesk software

How to Boost Your Sales with an Efficient Help Desk

Providing good customer support is a sales opportunity on its own. When a customer contacts your help desk with a problem, making him or her happy […]
October 24, 2016

Why Your Help Desk Needs to Be Social

Almost everyone has faced a situation where they’ve had to raise an issue about a product or service they bought, only to be faced with a […]