Promptly inform your customers about receiving their email so they are not left guessing.
Forward an Email
Forward any email conversation to external party to keep others in the loop.
Abhisi lets you fully customise the look of your messages with bolding, italics, color and links so your messages always look great.
Send as many attachments as required. With Abhisi, there are no attachment limits for outgoing email.
Customer History and Customer Profile
Will help you know your customer better - their likes, dislikes, previous conversations and so on. You can also edit or delete all customer information.
Abisi keeps track all the changes made to the messages from the day they were sent so that you can see the full timeline of any message.
Search for a message using any information - including message subject, email address, tag or a phrase in the body of the message.
Apply restrictions for mailboxes to specific users.
See in real time if users are viewing or replying to the same message as you are.
Webhooks allow you to get notified in your custom application about any events in Abhisi. (Custom coding may be required in your app.)
Social Media Integration
Abhisi fully integrates one or more Twitter and Facebook accounts so that they can be administered completely from the simplified Abhisi Help Desk.
Create your own surveys. Gather and monitor happiness scores to improve both your support and your support team.