Best customer support software for incredible customer experience

Abhisi is customer support software designed from the ground up to be the best way to support your customers. It empowers your support team with the right information and the right tools to improve efficiency with an all in one help desk solution.

Collision detection
Lets you see who else is viewing or replying so you don't end up sending multiple replies for the same message.

Tags
Tags are a quick and simple way to group messages into categories of your choice - keeps everything organized.

Quick replies
Never answer the same question twice. Quickly insert the best answers to common questions into your replies.

Notes
Need to collaborate with other team members? Notes let you send messages that only your team members can see.

Collision Detection

Tag

Quick

Notes

Insightful Reports

Reports with average response time, number of customers helped, replies per customer - just to name a few,
are important metrics that help you track performance and set goals for everyone on your team.
This feature gives you the edge especially when you're expecting a lot of traffic on your website, for instance
during the festive season and you are an E-commerce website.

No more sleepless nights
Abhisi's Knowlege Base allows you to provide 24/7 suport so customers can help themselves at anytime
and from anywhere. Did you know that a good knowledge base can reduce customer emails by 40%?

Automations and Custom Folders

With Abhisi you can maintain interactions with your customers or prospects 24X7 by the easy to configure automation,
you can also route communiction to the department of choice. This improves response time greatly
which can help you convert your prospects to customers refer our blog for more.

Subject Contains Out of Stock
OR
Subject Contains Stock Outage

THEN

Send email to the customers
OR
Change Status to close

Subject Contains Invoice
OR
Subject Contains Payment

THEN

Assign to Dave
AND
Copy to Invoices visible To Dave
AND
Add tag: Billing

Automate a task

Move to custom folder

Automate a task

Subject Contains Out of Stock
OR
Subject Contains Stock Outage

THEN

Send email to the customers
OR
Change Status to close

Move to custom folder

Subject Contains Invoice
OR
Subject Contains Payment

THEN

Assign to Dave
AND
Copy to Invoices visible To Dave
AND
Add tag: Billing

View Detailed Features List

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